What countries do you deliver to?
How long does delivery take?
How much does shipping cost?
UK – Free delivery
EU – €14.95
US/CANADA –$24.95 or free over $250
What is your returns policy?
You have 14 working days from receipt of order to return your item(s).
All returns should be sent back to us in their original packaging provided.
The item(s) should be returned unworn and in perfect condition, with all tags still attached. Returns that are damaged, soiled or returned without their original labels may not be accepted and may be sent back to the customer.
We are not held liable for the loss of any returned item(s) during the transit back to us therefore advise sending your goods back via a tracked service and retaining proof of postage until you receive your refund notification.
On receipt of the returned item(s) we will refund the price paid for the goods to the original payment card. The original delivery costs (where applicable) will not be refunded.
How do I return my item(s)?
If you are not completely satisfied with your purchase you may return the item(s) to us within 14 working days of receipt of the goods.
1. Send an email to firstname.lastname@example.org stating your order number, the items you wish to return and the reason for the return.
2. For UK only – We will send you a prepaid returns label to print, affix on parcel and return at the post office.
For any other countries – Return the goods using recorded delivery.